Site Supervisor

Description

As a Site Supervisor at ParkMyFleet, you will help build the future marketplace for mobility. This role encompasses management of one of our large fleet management parking lot facilities. On a typical day, you will review inbound vehicles, assess condition, communicate with clients and vendors, manage inventory physically and virtually, manage scheduling, and handle disruptions. You will be accountable to the security of all the assets on the site, and the physical safety of all employees, clients, vendors, and other visitors to the site. You will escalate issues and learn new technology. Great communication and organizational skills are essential, as you will work directly with our Lot Attendants and other team members, including HR, Accounting, IT/Tech, security, and other operations associates. You will be required to create/modify schedules and own the coverage of all lot shifts when issues arise. You will be a direct people manager of Lot Attendants and will be required to manage performance-related issues, including weekly 1:1s, short and long-term employee goals, development plans, and performance improvement plans. You will be accountable to standard work checklists for both yourself and your employees. This is a quickly growing company, with opportunities for advancement. This will be a full-time position with the possibility of occasional weekend hours for disruption management.

About Us

ParkMyFleet is a small but rapidly growing company building the future of mobility. We provide parking and related services at fleet-scale for various sectors of the automotive industry, such as auction houses and delivery companies. We are preparing for the future of electric and autonomous vehicles by partnering with and bringing together solutions from across the industry. Our team is completely remote and decentralized, spread across multiple continents and time zones. We offer both full time and shift work.

Responsibilities

• Organizing inbound transportation to a parking lots
• Resolving discrepancies between various inventory management systems
• Evaluating vehicle conditions and managing appropriate action plans
• Setting up and executing maintenance
• Updating inventory management systems with appropriate statuses in real time
• Using technology ranging from app-based inventory management/condition reporting to web-based software programs
• Onboarding, training, and scheduling Lot Attendants
• Managing Lot Attendants’ performance to set SLAs, Standard Work Checklists, and other KPIs
• Resolving and/or escalating gaps in schedules or other scheduling or inventory management related issues

Mandatory Qualifications

• All aspects of Microsoft Office, and particularly strong in Word, Outlook, and Excel
• Fluency in English
• Ability to concisely escalate issues and have difficult conversations.
• People management experience, including scheduling and interpersonal issue resolution.
• Understanding and use of Zoom for meetings
• Ability to lift up to 50 LBS
• Ability to walk 25% of Shift
• Physically able to detail a car.

Preferred Qualifications

• Experience with vehicle maintenance
• Experience with commercial tractor trailers
• Experience with any inventory management system

Job Type: Full-time

Pay: $57,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Ability to Relocate:

• Ewing, NJ 08638: Relocate before starting work (Required)

Work Location: In person